Kingdee Software License Agreement

Effective As of:July 31,2023


Preface and Preamble

Dear Customer, thank you for choosing Kingdee software!

To protect your rights and interests, please read the following carefully. Thank you!

Important - Please read carefully:

The Kingdee Software License Agreement (the "Agreement") is an agreement by and between you (the User, including natural persons, legal persons, or other organizations) and Kingdee Software (China) Co., Ltd. and its affiliates ("Kingdee" or "we") in relation to the license of the software products described herein. This Agreement will grant you the right to install and use Kingdee software products and specifies related restrictions on you to protect Kingdee's intellectual property rights and other legal rights, and sets forth Kingdee's liabilities.

This Agreement describes your rights and obligations and the prerequisites for your use of Kingdee software. Please read this Agreement carefully before you purchase, download, install and use Kingdee software products, and you are not authorized to download, install or otherwise use Kingdee software products unless you have read and accepted all of the terms hereof. By downloading, installing, using, registering and logging into a Kingdee account, you agree to accept the terms hereof.

1. Scope of Agreement

1.1 This Agreement is deemed to be a supplement to and an integral and inseparable part of the Kingdee User Agreement and the Privacy Policy. In the event of any conflict between this Agreement and the foregoing, this Agreement shall prevail.

1.2 The contents of this Agreement also include relevant agreements, business rules, etc. regarding Kingdee software products that may be issued by Kingdee from time to time. Unless otherwise provided by applicable laws and regulations, the above-mentioned contents shall become an integral part of this Agreement once they are officially released, and you shall likewise comply with them.

2. Kingdee Software Products

2.1 For the purpose hereof, Kingdee software products refer to enterprise management software developed by Kingdee, including cloud service products, such as Kingdee Cloud Cosmic (composable PaaS platform for enterprises), Kingdee Cloud Constellation (EBC platform for large enterprises), Kingdee Cloud Galaxy (EBC platform for high growth enterprises), Kingdee Cloud Stella (SaaS solution for small-sized enterprises), EAS Cloud, s-HR, Kingdee Jindou Cloud (SaaS solution for SMEs), Kingdee KIS Cloud, etc., as well as client products, and products in various new forms to be developed in the future.

2.2 The functions of each of Kingdee's software products or services may be implemented through websites, clients, mobile applications, WeChat official accounts, applets, etc. (including new forms that may emerge from future technological development), and the specific implementation methods shall be subject to corresponding product functional specification documents or implementation documentation.

2.3 Kingdee software products are presented in, without limitation, the following forms:

2.3.1 Online cloud service software;

2.3.2 Computer operating programs and other related files (stored on floppy disks, CD-ROMs or other magnetic media or downloaded from Kingdee’s official website);

2.3.3 Encryption cards (only available for software products using hardware-based encryption technology);

2.3.4 Password envelopes containing a CDKEY (only available for software products using software-based encryption technology);

2.3.5 Smart cards (only available for software products that use software-based encryption technology and require the license file obtained during remote registration to be stored on a smart card); and

2.3.6 Relevant information (published via websites including kingdee.com, jdy.com, vip.kingdee.com, etc., or stored on paper or CD-ROMs).

2.4 You can legally use Kingdee software products only if all of the following conditions are satisfied:

2.4.1 Unless otherwise agreed between Kingdee and you, you can obtain the right to use corresponding Kingdee software product only after you have paid relevant fees, and a receipt issued by Kingdee or its reseller is a prerequisite for you to obtain the right to use Kingdee software product;

2.4.2 Except for software products with hardware-based encryption technology, Kingdee software products require user registration after installation, before they can be used as official versions, otherwise they are only available as demo versions. To ensure that you can use Kingdee software products legally, Kingdee may require you to verify the identity of licensed users from time to time;

2.4.3 To ensure account and transaction security, we will require you to complete real-name authentication in accordance with relevant provisions of the Network Security Law during the activation of the product usage rights, at which time you will be required to bind the purchased software usage rights to a corporate or personal account that has completed real-name authentication. At the same time, in relevant customer support scenario after activation of the product or service, we may require you to provide identity data and information consistent with the authenticated account identity, and only after passing such authentication and verification will you be eligible to use relevant product or service;

2.4.4 For software products that use hardware-based encryption technology, you will be required to have an accompanying encryption card, subject to the conditions in 2.4.1 above;

2.4.5 For software products using software-based encryption technology, subject to conditions 2.4.1, 2.4.2 and 2.4.3 above, you are required to hold a CDKEY passcode envelope;

2.4.6 For software products that require the license file obtained during remote user registration to be stored on a smart card, subject to conditions 2.4.1, 2.4.2 and 2.4.3 above, you are required to have a smart card.

2.5 Obtaining, installing, uninstalling and updating the software:

2.5.1 You can obtain Kingdee software product from Kingdee's official website, or from Kingdee authorized sales personnel or third parties. If you obtain Kingdee software products or installation programs with the same name as Kingdee software products from third parties not authorized by Kingdee, Kingdee cannot guarantee normal use of the software or its security, and will not be liable for any damage caused to you as a result thereof.

2.5.2 The software products provided by Kingdee may include different versions of the application system, and you should select the version that matches the terminal device you are installing the software product on.

2.5.3 Once you have obtained the software installation program, you need to follow the steps prompted by the program to install it correctly.

2.5.4 In order to provide you with safer and better services and to improve user experience and our services, Kingdee may from time to time develop new services, provide new patches or program versions, and provide you with updates to the software from time to time (these updates may take the form of software replacements, modifications, feature enhancements, patches, version upgrades, etc.). Updating to new versions may render older versions unusable, and Kingdee does not guarantee that older versions of the software will continue to be available or that you will be able to access the corresponding customer services. You are advised to follow Kingdee's instructions and download updated versions of the software in a timely manner.

2.5.5 In order to ensure the security and consistency of functions of the software and services, Kingdee reserves the right to update the software or change or restrict the presentation of some functions of the software without special notice to you for public cloud products.

2.5.6 If you do not need to continue using Kingdee software or need to install a new version of the software, you may uninstall it yourself.

3. Copyright and Other Rights

The copyright and other rights in Kingdee software products (including but not limited to any images, photographs, animations, videos, sound recordings, music, text and additional programs, and accompanying materials contained therein) are vested in Kingdee and protected by the Copyright Law of the People's Republic of China and relevant laws and international treaties. You may only use Kingdee software products in the manner set forth in this Agreement, otherwise you will be infringing upon Kingdee's copyright and other rights.

4. Your Rights and Restrictions on You

4.1 Your rights

Kingdee grants you a non-exclusive, non-transferable right to use Kingdee software product in the same manner in which you acquired the software (the software is only licensed for use, not sold), and you have the following rights:

4.1.1 Use. You may install Kingdee software product into a computer or other information processing device, but you may only run it on one machine at any one time and not on multiple machines at the same time. When used in a network or multi-user environment, the maximum number of workstations (terminals, or users) you can run Kingdee software product on must not exceed the number of workstations (terminals, or users) you were licensed to use when you purchased Kingdee software product;

4.1.2 Backups. You may make backup copies in case Kingdee software product is damaged, provided that you ensure that Kingdee’s company name, trademark symbols, copyright symbols, copyright notices and other proprietary marks or notices contained in Kingdee software product are also copied. The total number of backup copies shall not exceed one and shall not be made available to third parties in any way. Once you no longer have the right to use Kingdee software product, all backup copies shall be destroyed immediately;

4.1.3 Copying materials. You may copy the user manuals of Kingdee software products for operational and training purposes, provided that you retain all of Kingdee's company name, trademark symbols, copyright symbols, copyright notices and other proprietary marks or notices in said materials. You may not make them available for use by third parties by any means. Once you no longer have the right to use Kingdee software products, all printed or copied materials of Kingdee software products shall be destroyed immediately.

4.2 Restrictions on you

You shall not:

4.2.1 sell, sub-lease, sub-transfer, assign or provide sub-license or re-licenses Kingdee software products or the rights to use them to other entities or individuals, with or without compensation;

4.2.2 publish, copy, rent, lease or lend copies of Kingdee software products or their related materials;

4.2.3 modify, decompile or disassemble or otherwise reverse-engineer Kingdee software products;

4.2.4 remove or conceal the copyright or trademark marks of Kingdee software products;

4.2.5 make more copies than the number of copies permitted hereunder;

4.2.6 break or bypass the encryption measures of Kingdee software product or modify its encrypted information;

4.2.7 bypass any technical limitations in the software;

4.2.8 when using Internet-based features, use them in any way that prevents others from using them, or attempt to access or use any service, data, account or network without authorization; or

4.2.9 otherwise use Kingdee Software products in violation of this Agreement.

5. Kingdee’s Warranty Liability and Disclaimers

5.1 Kingdee’s warrants 

5.1.1 Unless otherwise agreed between you and Kingdee, Kingdee software product substantially conforms to the functionality described in the product manual/user's manual (if any) for one year after delivery (or the contractual subscription term); within the aforementioned term, Kingdee is liable for correction or replacement free of charge, whereupon the warranty shall be the remainder of the original term or thirty days after replacement (for subscription products, the subscription term shall prevail), provided that Kingdee shall not be liable for any problems caused by your modification or incorrect use of Kingdee software products.

5.1.2 If the carrier (disk or CD-ROM), encryption card or smart card of Kingdee software product is physically damaged (other than artificially damaged) within one year from the date of delivery, Kingdee is liable for repair or replacement free of charge.

5.1.3 Your use of Kingdee software products is free from any third party claim. If the foregoing circumstance occurs, Kingdee will indemnify, defend and hold you harmless from any third party claims in respect of any infringement by Kingdee software products upon Chinese patents and copyrights existing prior to the effective date of this Agreement. If such infringement has occurred or is deemed likely to occur, Kingdee shall have the right, at its discretion, to take remedial measures: (1) to obtain a license for you to continue to use the products; (2) to replace or modify the products so that they do not infringe while retaining substantially similar functionality; or (3) to return the amount paid by you for Kingdee software products if the foregoing measures are not reasonably practical (for Subscription Products, only the fees corresponding to the remaining subscription period will be refunded).

5.1.4 Kingdee shall not provide or disclose your confidential information or data in any form to third parties without your consent.

5.2 Disclaimers. Neither Kingdee nor its resellers provide any other express warranties, guarantees or conditions. Kingdee or its resellers exclude all implied warranties and conditions, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. If your local law does not allow the exclusion of implied warranties, any implied warranties, guarantees or conditions are valid only for a limited warranty period and only to the extent permitted by your local law. If your local law requires a longer limited warranty period, such longer period will apply notwithstanding this Agreement, provided that you will only be indemnified as permitted under this Agreement.

5.3 Limited Indemnity. If Kingdee or its resellers breach their limited warranty, they may, at their option, either (i) repair or replace the software free of charge, or (ii) refund the amount paid for the software (or the device on which the software was pre-installed, at Kingdee's sole option) (for subscription products, only the amount corresponding to the remaining subscription term will be refunded) and take back the product. The reseller (or Kingdee, if you purchased directly from Kingdee) may also repair or replace the software with supplementary programs, updates and replacements, or refund the amount paid by you (for subscription products, only the amount corresponding to the remaining subscription term will be refunded). These are the sole remedies available to you in the event of a breach of warranty. In addition to the specific legal rights provided under this limited warranty, you may have other rights depending on the laws of each state or individual country/region.

5.4 Losses. Except for any repair, replacement or refund that may be provided by Kingdee or its resellers, you will not be entitled to indemnification or other compensation for any damages, including lost profits, direct damages, consequential damages, special damages, indirect damages or incidental damages, under this limited warranty, any other part of this Agreement or any theory, even if a repair, replacement or refund does not fully compensate you for your losses. The exclusion of damages and limitations of indemnification in this Agreement shall apply even if Kingdee or its resellers knew or should have known that damages were likely to occur, or if indemnification fails of its essential purpose. Some countries/regions do not allow the exclusion or limitation of liability for incidental damages, consequential damages or other damages, so these limitations or exclusions may not apply to you. If your local law allows you to receive a refund from Kingdee or its resellers for damages, you may do so even if this Agreement does not allow it, provided that you do not receive a refund in excess of the amount you paid for the software.

5.5 Third party caused damage. Kingdee shall not be liable for damages incurred as a result of malfunctions in the short message function or data transmission and exchange function of Kingdee software product caused by third parties such as mobile network operators and Internet access providers.

5.6 Your liability for security

5.6.1 Network and connection security: Unless otherwise agreed in writing between you and us, you shall (a) ensure that your network and systems comply with relevant specifications (if any) provided by us from time to time; (b) be solely responsible for procuring and maintaining network connections and telecommunications connections from your systems to our or any third party data center; and (c) be solely liable for all problems, conditions, delays, delivery failures, security risks and all other losses, damages, liabilities, costs or expenses of any nature or kind arising out of or in connection with your network connections, telecommunications connections or from the Internet. 

5.6.2 Secondary development security: Unless otherwise agreed in writing by the parties, you shall be liable for any security vulnerabilities and the consequences of such vulnerabilities arising from or in connection with content developed by you or by a third party team engaged by you to develop such content, including but not limited to any viruses, Trojan horses, worms or other harmful programming in your content.

5.6.3 Security policy configuration: Kingdee products support the configuration of various security policies to prevent information security risks, such as complex passwords, permission configurations and other important parameter configurations, etc. We recommend that you configure the software products based on Kingdee's security policy features, and if you refuse to configure the security policy, you are solely liable for security risks and consequences arising therefrom.

5.6.4 Product updates and maintenance: In view of the continuous upgrading of security protection technology, we will update and maintain Kingdee products and release newer security versions from time to time. For Kingdee software products that Kingdee provides for server-based cloud deployments, by accepting this Agreement or using the Software, you agree to receive these types of automatic updates without any additional notice. For Kingdee software products that you deploy independently on your server, you should pay attention to the update announcements on Kingdee's website and update the product to the latest version in a timely manner, otherwise you shall be solely liable for any resulting security vulnerabilities and the consequences arising therefrom.

6. Third Party Products or Services

6.1 When using third party products or services through Kingdee software, you shall comply with the agreement between the third party service provider and you, in addition to this Agreement. In respect of any dispute that may arise, Kingdee and the third party shall each be liable to the extent specified by laws and agreements.

6.2 As you use Kingdee software or request Kingdee to provide specific services, Kingdee software may call a third party system or support your use or access through a third party, in which case the results of such use or access are provided by such third party (including but not limited to the content from third parties through Kingdee Cloud Cosmic application market or Kingdee open platform). Kingdee does not provide warrants in respect of the security, accuracy, effectiveness and other uncertainties associated with such services and content provided through the third party, and Kingdee is free from and disclaims any liabilities for any disputes and damages arising therefrom.

6.3 Third party service providers may provide products or services to you through Kingdee software platform. You may accept the services and products provided by third party service providers through channels such as Kingdee Cloud Cosmic Application Market, secondary development services, and Kingdee open platform or log in and use other internet services by granting permissions to your Kingdee account. In the process, the third-party service providers may collect, use and store your relevant data or information. Through relevant agreements signed with third-party service providers, relevant specifications and well-defined product flow, Kingdee strictly requires that third party service providers obtaining your data shall comply with relevant laws and regulations, get your explicit prior consent, take necessary protection measures, use your data solely for the purpose of the product or service, and provide you with the means to modify or delete your data, and must delete all data when the service is discontinued, so as to protect your data and privacy from infringement to the maximum extent possible. You should fully understand the terms and policies of third party products or services before accepting or using them. If you find that any third party service provider has any violation against relevant laws or regulations, you may complain to Kingdee, and Kingdee will investigate into and deal with the same.

7. Information/Data Protection

7.1 Protection of personal data

Kingdee attaches great importance to the protection of your personal data. When you log into Kingdee platform and use Kingdee's products or services, you agree that Kingdee collects, stores, uses, discloses and protects your data in accordance with the privacy policy published on Kingdee software platform. If the product or service you use does not have a separate privacy policy, but you use a Kingdee account to log into Kingdee platform, in order to protect your rights and interests related to your personal data, we will apply the requirements of the Kingdee Privacy Policy in collecting, storing, using, disclosing and protecting your data. Through the Privacy Policy, Kingdee hopes to provide you with a clear picture of how Kingdee handles your personal data. Therefore, Kingdee recommends that you read the Privacy Policy in its entirety to help you better protect your rights and interests related to your personal data.

7.2 Business data

7.2.1 We strongly agree and respect that the business data you process, store, upload, download, distribute and otherwise form through the services provided by Kingdee software products are your data assets, and you solely own the rights and interests in such business data, and for your data security, you should back up such data on a regular basis. 

7.2.2 We will not make any unauthorized use or disclosure of your business data in the public cloud software products other than to execute your service requests, except in the following circumstances:

In the event that relevant state authorities inquire or access your business data in accordance with the law, we are obliged to provide cooperation and to disclose the same to third parties or administrative or judicial authorities in accordance with relevant laws, regulations or policy documents;

7.2.3 You have the right to modify, delete and otherwise process your business data by yourself. If you modify or delete data on your own, the system will automatically modify or delete your data on your instructions. You should exercise caution when modifying or deleting data as this may result in the data being changed or unrecoverable.

7.2.4 Once data has been deleted, it is irrecoverable and you shall be solely responsible for all consequences and liabilities arising from its deletion. You understand and agree that we are under no obligation to continue to retain, export or return your business data.

7.2.5 If you do not renew your subscription after the expiry of the software product you have purchased, access to the product will be automatically closed upon expiry. For the public cloud products you have subscribed to, given the importance of data, in the event that you do not renew your subscription or the product is terminated early, we will still provide you with a period of free data storage, as detailed in your contract with Kingdee. You must either migrate your data and files locally before the expiry of the contractual free data storage period, or contact us for storage for you for a separate fee and in writing. Otherwise, upon expiry of the aforementioned free data storage period, you will be deemed to have no need for the said data and the system will automatically delete the data (including but not limited to all system cache or backup copies) and you will be solely liable for all losses and consequences arising therefrom.

8. Miscellaneous

By using Kingdee software products, you are deemed to have read and agreed to be bound by this Agreement. Kingdee reserves the right to modify the terms hereof as necessary. You can review relevant terms of the Agreement in the latest version of Kingdee software. If you continue to use Kingdee software after the terms hereof have been changed, you are deemed to have accepted the revised Agreement. If you do not accept the revised Agreement, you shall stop using Kingdee software.

This Agreement is entered into in Nanshan District, Shenzhen, Guangdong Province, People's Republic of China.

The execution, validity, performance, interpretation and dispute resolution of or under this Agreement shall be governed by the laws of the mainland of the People's Republic of China (excluding the conflict of laws).

If any dispute or controversy arises between you and Kingdee, it shall first be resolved through friendly negotiation; if negotiation fails, you agree to submit the dispute or controversy to the competent People's court with jurisdiction over the defendant.

If the terms of this Agreement are partially invalid or unenforceable for any reason, the remaining terms shall remain valid and binding on both parties.

Kingdee Software (China) Co., Ltd.